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Setting Up Bank Transfer Payments

Updated over a week ago

You can easily set up bank transfer payments in Settings > Payments. Enter your bank account details and a brief description. This information will be displayed to clients during the booking process and in the Terms & Conditions section of your public schedule.

Booking from the Client's Perspective

When booking with bank transfer, your clients will see the payment details (including a QR code for convenience). They'll also receive an email with all the payment information.

Managing Payments

When a new order is placed, the system automatically sends you an informative email. From there, you can go directly to the class or client details.

Here you can mark the payment as received.

You can also mark payments as received in the Orders section. Search for the order using the reference number.

Once the payment is recorded, your client will receive a confirmation email.

Cancelling a Class or Booking

If you need to cancel a class and you've already recorded that clients have paid, don't forget to send their money back. You don't need to manually mark the payment as refunded -- the system does that automatically when you click the Cancel Class button.

Tip: Note the reference numbers so you can find the payment details in your online banking.

Cancelling a single booking works similarly. The system records the refund status, and you send the money back to the client using the reference number.

Tip: If the client didn't include a reference number, try searching by name and amount in your online banking, or contact the client directly. Remember -- good accounting makes good friends.

FAQ: Can I Integrate My Bank Account with the Zenamu Booking System?

Yes! Zenamu supports automatic bank transfer payment matching as part of the Ultimate plan. Once you connect your bank, orders will automatically be marked as paid.

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