This article explains how to create an online class: a live class with a link (for example to Zoom or Google Meet) that participants get after they book and pay. It isn't about recorded videos that clients buy and watch at any time; for those, see What is video on demand and how to turn it on.
Accepting Payments for Online Classes
You can accept payments for online classes in several ways:
A method that requires manual payment verification is bank transfer. Bank transfer payment is optional and can be enabled or disabled in your settings.
Creating an Online Class
Before you start, make sure you've set up card payments, PayPal, bank transfer payments, or have an active credit or entry pass system. A free class doesn't need a payment method. Without one of these, you can't fill in the online class settings, and the class form asks you to set up payment first.
The first step is the same as creating a regular in-studio class — in the Class schedule, click Create and choose New class.
2. Enter Class Details: If you don’t have class templates, enter the required details such as class name, date, time, description, and duration. Under Format, select online.
3. Add Class Link and Instructions: If you have the online meeting link ready (e.g., Zoom, Google Meet), paste it into Class link. You can also fill in Password and Additional instructions if needed. Fill in other required details and publish the class.
Tip
Zenamu doesn't support hybrid classes directly, but you can still create a class that's both in-person and streamed online. Simply create two identical classes at the same time — one set as physical and the other as online. They'll appear side by side on the calendar, and clients can choose whichever format suits them.
The class link and instructions are hidden from participants until they’ve booked and paid. If payment is pending (e.g., via bank transfer), participants receive a confirmation email with your payment details but won’t see the class link until you record the payment. To do this, open the class detail, go to Participants and click Record payment next to the participant. The participant then receives an email with the link.
If participants paid with a pass or card at the time of booking, they receive an automatic email with the link and your instructions.
Creating an Online Class Without a Link
If you don’t have a link ready yet, you can leave the link field blank and publish the class. Participants will receive a confirmation email after booking, but the link won’t be there — not even after payment. They’ll only see it once you add it to the class. Once you add the link, participants who have paid receive it by email automatically.
Don’t worry about forgetting — if the link is still missing about an hour before the class starts, Zenamu emails a reminder to the class's instructor so the link can be added in time.
Can I create online courses, workshops, or individual appointments in Zenamu?
In Zenamu, the online format is available only for classes — the open classes you publish in your public schedule. Courses, workshops, and individual appointments run in person only and don't support online delivery. If you'd like to offer a series of online sessions, just create several separate online classes in your public schedule.