A specialist is the person who provides your services — a trainer, therapist, masseuse, counselor, or anyone else who works directly with clients. For clients to book an appointment, at least one specialist must be assigned to each service.
Assigning a specialist to services
Go to Appointments › Specialists.
Click Add specialist.
Choose the person from the list. The list shows your studio's instructors, so if the person isn't there yet, add them first in Settings › Instructors and collaborations.
Under Select services and set pricing, tick the services this specialist provides and the duration variants they offer.
Click Add specialist to save.
In the same dialog you can turn on Manual booking approval. New bookings with this specialist then wait until you confirm them.
You can assign one specialist on any plan. Assigning more specialists is available on the current Expert and Ultimate plans and during the trial.
What clients see
When booking on your public page, clients choose a service and then a specialist. Each specialist is shown with the name and photo from their instructor profile.
Custom pricing
Each specialist can have custom pricing that differs from the base service prices. This is useful when, for example, more experienced specialists charge higher rates.
Custom prices are set for each combination of specialist and duration variant. To set them, click Services on the specialist's card, turn on Custom pricing next to the duration variant and enter the prices:
If you don't set custom prices for a specialist, the base service prices are used.
If you do set custom prices, they are shown to clients instead of the base prices.
Example
The service "Personal Training 60 min" has a base price of €50. Senior trainer John can have a custom price of €80, while junior trainer Sarah offers the same service at the base price of €50.
One specialist, multiple services
A single specialist can be assigned to multiple services at the same time. For example, a trainer might offer both personal training and nutrition counseling. For each service and duration variant, they can have different pricing.
Removing a specialist from a service
To stop offering a service with a specialist, click Services on their card, untick the service and click Save. The specialist then no longer appears for that service on the public page, but their existing bookings stay valid. A specialist who isn't assigned to any service is marked Inactive. To offer the service again, tick it again.
Once you have specialists assigned, you need to set their availability — this is covered in "Setting Up Specialist Availability".
