Availability determines when clients can book an appointment with a specific specialist. Without configured availability, no available slots will appear on the public page. Zenamu offers two types of availability — regular (weekly) and irregular (for specific dates). You can also block days when the specialist isn't available.
Regular (weekly) availability
Regular availability defines recurring time slots for each day of the week. You set it up once and it repeats automatically every week.
How to set up regular availability
Go to Menu › Appointments › Specialists.
For the chosen specialist, click Set availability (or Manage availability if the specialist already has availability). The Regular availability tab opens.
For each day of the week (Monday–Sunday), click Add slot and set the time range when the specialist is available. To use the same times on every day, click Copy to all days.
Click Save.
Example
A specialist works on Mondays and Wednesdays from 9:00 to 12:00 and from 14:00 to 18:00. You would set two time blocks for Monday and two for Wednesday. Days when the specialist doesn't work are left empty.
Even and odd weeks
By default, regular availability applies every week. If a specialist has a different schedule in even and odd weeks, tick Enable odd/even week schedule in the Regular availability tab and set the times on two separate tabs:
Odd weeks — Availability applies only in odd-numbered weeks of the year.
Even weeks — Availability applies only in even-numbered weeks of the year.
This feature is useful for specialists who alternate schedules or work in two-week cycles.
Irregular (one-time) availability
Irregular slots is for exceptional or one-time slots that don't follow the regular weekly schedule.
When to use irregular availability?
A specialist offers extra sessions on a weekend.
You want to add availability for a specific date (e.g., a holiday, special event).
A specialist works irregularly and doesn't have a fixed weekly schedule.
How to set up irregular availability
In the specialist's availability settings, go to the Irregular slots tab.
Click Add irregular slot and choose the Date.
Set the time range for that day. To add another time range on the same day, click Add another time slot.
Click Save.
Irregular slots completely overrides the regular availability for that day — clients will only see the times defined here.
How do I block days when a specialist isn't available?
For days off, such as a vacation, use the Unavailable times tab:
In the specialist's availability settings, go to the Unavailable times tab.
Click Add unavailability and pick one or more days under Date.
Click Save.
Clients can't book appointments with this specialist on those days. You can't choose a day that already has an irregular slot or an active booking.
How slots are displayed to clients
The system automatically divides your availability time blocks into specific bookable slots based on the selected service duration and configured buffers:
The client selects a service (e.g., 60 minutes) and a specialist.
The system takes the specialist's available time blocks.
From the start of each block, it creates a slot every "service duration + buffer time before + buffer time after" minutes. A slot is only created if the appointment itself ends within the block.
Slots that overlap the specialist's existing bookings (including buffers) can't be booked; clients see them under Booked times. Slots that start sooner than the service's Minimum notice aren't shown.
It displays the remaining available slots.
Example
9:00–12:00, service duration 60 minutes, buffer time after 15 minutes → the client will see slots at 9:00 and 10:15. A slot at 11:30 isn't offered, because the appointment would end at 12:30, after the block ends at 12:00.
Recommendations
Set up regular availability for the specialist's standard working schedule. Configure once and it works automatically.
Use irregular availability for exceptions and special occasions.
Remember buffer times — If you need time between clients, set buffer times on the service so slots don't overlap.
The booking window at the service level limits how far ahead clients can see available slots.
What else is needed before clients can book?
Availability alone isn't enough. Clients can book an appointment only when the service is active, a specialist is assigned to it, the specialist has availability, and your public page shows appointments.
To show appointments on your public page, go to Settings › Schedule page, open the Public schedule tab and, in What to show on your public page, choose Appointments or Both. If Group classes is selected, clients don't see your services. Learn more in Appointments on the public booking page: how to show them and how clients book.
Learn more about managing bookings in "Appointments: managing bookings".