This article explains how you, the studio, check and add a client's make-up sessions in the admin, and how you book a client into a class using a make-up. How clients earn make-ups automatically and how long they're valid is explained in Make-up sessions: earning, using, and validity.
How do I check or add a client's make-up sessions?
You can check the number of make-up sessions or add new ones from the admin view in the client's detail page:
Go to Clients and open the client.
Open the Make-ups section. It lists the client's make-ups with their reason, Valid until date and status.
To add a make-up, click +, set the Usage validity in days and click Confirm. This adds 1 make-up session.
Adding make-ups by hand isn't available on the free Getting Started plan. To use a make-up when booking a class themselves, the client needs their own Zenamu account.
How do I book a client into a class with a make-up?
When you add a client to a class, you can pay for the booking with one of the client's make-ups:
Open the class and click Add participant.
Select the client. If the client has valid make-ups, their info panel shows the number next to Make-ups.
Under Price, choose Make-up.
Click Create booking.
The class is then recorded as paid via make-up session.