Skip to main content

Credits/Entries expiration & prolong

Updated over a week ago

When a client purchases a new entry pass (or credit), any previously unused entries are automatically reactivated and prolonged.

This setup is intentional, as it helps encourage clients to renew their passes even after expiration.

We do understand, though, that some studios may prefer expired entries to remain inactive. We already plan to add this as a configurable option in the future.

However for now, there is a workaround - you can manually remove entries from your clients detail:

Expired entries you can see in orders - red colour:

Did this answer your question?