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How to Send a Bulk Message to All Participants

A bulk message is a one-off email you send to the participants of one class, course or event, for example to let them know that another instructor will teach. It goes by email only; Zenamu has no bulk SMS. It isn't a newsletter to all your clients either (see the end of this article).

How do I send a bulk message to participants?

  1. Open the detail of the class, course or event and click Bulk message (in an event detail, Send bulk message).

  2. Write your text in Message to participants (up to 1,500 characters).

  3. Check Participants. Zenamu fills in the participants who have an email address. Remove anyone who shouldn't get the message.

  4. Optionally, choose instructors in Send a copy to. This field appears only on plans that let you add more instructors.

  5. Click Send message.

Where can I see the messages I've already sent?

Below the form, under Sent messages, you'll find the messages already sent for that class, course or event, with their date and text.

Can I send a bulk message after cancelling a class or event?

Yes. Once a class or event is cancelled, Participants offers the clients whose bookings were cancelled, so you can still reach them.

For more sophisticated workflows, such as newsletters to all or selected clients, please use integrations with marketing tools. See Supported Tools for Bulk Emails and Newsletters.

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