Zenamu does not support automatic class cancellation when the minimum capacity is not met.
How to handle it
Even without automatic cancellation, you can easily monitor class attendance and respond accordingly:
1. Monitor registrations in the calendar
In the calendar, you can see the current number of registered participants next to each class. Click on a class to open its detail with the full list of participants.
2. Cancel the class manually
If the class doesn't fill up, cancel it from the class detail by clicking Cancel this class. When cancelling, you can:
Add a message for participants, which will be included in the cancellation email.
Registered clients will automatically receive a cancellation notification (if email notifications are enabled).
Payments made by card, PayPal, pass, or membership will be automatically refunded.
3. Notify clients with a bulk message
Before cancelling, you can send a message to all registered participants directly from the class detail by clicking Send Bulk Message. This way, you can let them know about the situation before the class is cancelled.