Need to correct the price or tax rate on a particular order? This article describes a safe way to do it and highlights the accounting implications.
When to use this
The order was created with an incorrect amount.
You need to change the tax rate on a specific order.
You're handling an individual price arrangement with a client.
Editing the order amount
Open the order detail.
Choose the action to change the amount.
Enter the new amount and save.
Changing the tax rate on an order
In the order detail, open the Change tax rate action.
Enter the new rate (0–100%).
Add a note explaining why the rate was changed (recommended).
Confirm the change and verify the result in the order detail.
Things to watch out for
Changing the amount or tax rate can affect related documents and exports.
If a cancellation or refund has already been processed, make changes carefully and consistently.
We recommend always recording the reason for the change in an internal note.
Tip: Before saving, double-check: the payment status, the current document type, and whether the document has already been sent to the client or your accountant.
Common scenarios
Order has the wrong tax rate
Use the tax rate change, add a note, and re-download the document.
Individual price agreed after the order was created
Use the amount edit, ideally with an internal note for change history tracking.
FAQ
What values can I enter for the tax rate?
The rate must be between 0 and 100%.
Is the note for a tax rate change required?
It's not required, but we recommend filling it in for traceability.
What should I check after making a change?
The payment status, the amount in the order detail, the accuracy of the document, and optionally the accounting export.
Related articles