This article is for EU studios that have become VAT payers. It covers two things: updating the billing details Zenamu uses on its invoices to you for your plan, and how the documents you issue to your clients change.
Where can I update my billing information for Zenamu?
Open the Plan page. On a computer, click the Plan button in the top bar next to your profile menu. On a phone, open the main menu and tap Plan. Only users with Administrator permissions (the super admin role) can open this page.
In the Billing details section, click Edit.
Check I'm a business, then check I'm a VAT payer.
Enter your VAT number. The name of the field depends on your country (Hungarian studios see different tax fields).
Click Confirm.
Your next invoice for the booking system will automatically include your VAT details. The same Billing details are also shown in Settings > Payments.
How will my accounting documents change? Can Zenamu issue invoices (tax documents) for client orders?
Yes. Go to Settings > Payments, and in the Payment receipts section make sure Issue payment receipts is on. Then set the VAT-registered since date — the date you became a VAT payer, or the date from which you want invoices issued for orders. The date field appears once your VAT number is filled in your Billing details.
From that date, the system automatically issues invoices for client orders. At checkout, clients are asked for a billing address, which then appears on the document.
Plan limit: Issuing invoices (tax documents) is available on the Expert and Ultimate plans and during the trial. On lower plans, the system issues simple proof of payment (receipts) instead.
What happens to clients' billing details?
Once you're registered for VAT and document issuing is on, the system automatically asks clients for a billing address when they place an order. Clients can also manage their billing details under User account > Billing details.
If a client hasn't added a billing address and you create an order for them as an admin, you'll see a notice with the option to continue without one (Got it, continue without address). You can add the address later in the client's profile or in the order detail.