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I’ve Become VAT Registered (EU Only)

Where can I update my billing information for Zenamu?

In your subscription management, tick I'm a VAT payer. Your next invoice for the booking system will automatically include your VAT details.

How will my accounting documents change? Can Zenamu issue invoices (tax documents) for client orders?

Yes. Enter your Tax ID and your VAT-registered since date — the date you became a VAT payer, or the date from which you want invoices issued for orders.

From that date, the system automatically issues invoices for client orders. At checkout, clients are asked for a billing address, which then appears on the document.

Plan limit: Issuing invoices (tax documents) is available from the Expert plan. On lower plans, the system issues simple proof of payment (receipts) instead.

What happens to clients' billing details?

Once you're registered for VAT and document issuing is on, the system automatically asks clients for a billing address when they place an order. Clients can also manage their billing details under User account > Billing details.

If a client hasn't added a billing address and you create an order for them as an admin, you'll see a notice with the option to continue without one. You can add the address later in the client's profile or in the order detail.

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