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Attendance and payment status: how to mark participant state correctly

Updated today

Correctly marking attendance and payment status for each participant directly affects your reports and financial overview. This guide explains the available states and how to use them.

Attendance states

Each participant on a class can be in one of two attendance states:

  • Present — the client attended the class.

  • Absent — the client did not attend.

You can toggle between these states at any time — before, during, or after the class — using the action buttons on the participant's card in the class detail.

Payment states

The payment status tells you whether the participant has paid for the class:

  • Paid — payment has been received and confirmed.

  • Unpaid — no payment received yet.

  • Awaiting Payment — payment is pending (e.g. bank transfer not yet confirmed).

How to mark attendance and payment

Open the class detail and find the participant you want to update. Depending on the current state, you'll see one or more action buttons:

  • Mark as Present — sets the participant as attended.

  • Mark as Not Present — sets the participant as absent.

  • Mark as Paid — confirms the payment has been received. This button is only available for manual payment methods (in person, bank transfer).

Tip: For automatic payment methods (card, PayPal, credits, entries, membership), the payment status is updated automatically. You don't need to mark these as paid manually.

Common scenarios

Client attended and paid

Click Mark as Present. If the client paid with a manual method (in person or bank transfer), also click Mark as Paid. For card, credit, or other automatic payments, the payment status is already set.

Client didn't show up

Leave the participant as Absent (the default state). If you previously marked them as present by mistake, click Mark as Not Present to revert.

Correcting a mistake

If you marked the wrong state, don't worry — you can always change it. After changing the state, new action buttons will appear to let you correct it further. For example, if you accidentally marked someone as present, click Mark as Not Present to fix it.

FAQ

When should I mark attendance?

Ideally right after the class ends, so your reports and statistics stay accurate.

Why can't I see the "Mark as Paid" button?

This button only appears for manual payment methods (in person, bank transfer). If the client paid by card, PayPal, credits, entries, or membership, the payment is processed automatically and there's nothing to mark manually.

Can I change the state after the class has passed?

Yes. You can mark attendance and payment retroactively — the action buttons remain available even after the class date.

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