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Video access via membership

How to give members access to videos in Zenamu: setting up access on a playlist and the rules for when access applies and when it doesn't.

You can offer videos as part of a membership. A member then gets access to the videos you choose automatically, for as long as their membership stays active, with no extra purchase. This works with both one-time and recurring memberships.

Where you set access up

Access to selected playlists

You set video access on the playlist, in the Videos section on the Playlists tab. Open the ⋯ → Membership access menu on a playlist and tick the membership groups (one-time and recurring) whose members should have access to the videos in that playlist. You can set the same thing when you create a playlist, in the Grant access via membership field.

  • A single video can sit in several playlists, and you can open one playlist to several membership groups.

  • The Access column in the playlist table shows who currently has access (the membership tags and any one-time purchase offer).

Access to the whole library

If you want a membership group to open up the whole library (every current and future video and playlist, including videos that aren't in any playlist), click the Video access button in the header of the Videos page and turn on the toggle for that group.

A group with access to the whole library then shows up as ticked in each playlist's settings, with the whole library tag. You can't remove it from individual playlists until you turn off its access to the whole library.

When access applies

Only a membership with Active status gives access to videos. No other status does:

  • Paused — no access.

  • Unpaid — no access.

  • Cancelled — no access.

  • Waiting for payment / Awaiting start — no access.

  • Expired — no access.

As soon as a membership goes back to Active status (after payment, for example), access to the videos comes back.

Important: Access is checked every time a video starts playing, and again while it's playing. If a member's membership expires or is paused mid-playback, the video stops and a notice appears saying access has expired, with the option to renew the membership or buy the video separately.

How this relates to playlists

Membership access is governed by playlists, not by individual videos (the only exception is access to the whole library). When you add a new video to a playlist that members can access, they get access to it automatically.

The Don't show in the public library option on a playlist doesn't affect access: you can hide a playlist from the library and members still won't lose access to its videos.

Combining with one-time sales

Membership and one-time purchase don't rule each other out. You can give members access to the same video through a membership and at the same time offer it for separate purchase to people who don't have a membership. For the details, see the article on selling videos.

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