If a client brings you a gift voucher code, for example on a printed voucher, you can assign the voucher to the client's account in the admin. This article is about gift vouchers sold by your studio (see Create a Gift Voucher). It isn't about discount codes (see How to Create a Discount Code).
How do I assign a gift voucher to a client?
Go to Clients and open the client.
In the Gift vouchers section, click + (Assign voucher).
Enter the Voucher code and click Confirm.
Zenamu confirms with Voucher assigned to the client. The voucher then appears on the Claimed tab of the client's Gift vouchers section, and the client can use it to pay for bookings (see How to buy, redeem, and use a voucher).
Why can't I assign the voucher?
Invalid code. No gift voucher from your studio has this code.
This code has already been used. The voucher is already assigned to a client, or a client has already redeemed it in their account.
This voucher hasn't been paid yet. The purchase of the voucher hasn't been paid.
