Skip to main content

When Do Clients Sign the Liability Waiver?

How and when the liability waiver is presented to clients during the booking process

Updated this week

If the liability waiver setting is enabled, clients are required to accept it when booking a class, not when purchasing products (credits, passes, memberships, or vouchers).

Clients can purchase any of these products without accepting the waiver.

The waiver is automatically triggered at the moment of their first booking.


I updated my waiver — what should I do?

Whenever the waiver text is updated, clients will be required to accept the new version when they make their next booking.


I want a client to sign the waiver now — what should I do?

Simply ask the client to make their next booking. The waiver will automatically appear during the booking process.

There's no need to manually send or assign the waiver.

Did this answer your question?