Incorrectly assigned staff roles can leave an instructor unable to perform basic tasks — or give them far more access than they need. This article covers a practical approach to delegating permissions safely.
When to adjust a role
A new instructor is taking over part of your admin work.
Your front desk staff needs broader permissions for day-to-day operations.
After a change in your team's workflow, some instructors have wider access than necessary.
Roles in Zenamu
Zenamu offers three permission levels for instructors and staff:
Instructor — the default role with the fewest permissions (for external instructors)
Studio Manager — extended permissions for daily operations (for front desk staff)
Studio Admin — full access including settings (for co-owners)
The principle of least privilege
Only grant the permissions needed for the specific job.
Reserve sensitive actions (finances, key settings) for roles with clear accountability.
Review permissions regularly after team changes.
Recommended steps for changing a role
Define what tasks the staff member actually needs to perform.
Update their role or permissions in their staff profile.
Test 2–3 key scenarios (bookings, clients, orders).
Important: Only assign the highest permission level where there is clear accountability. For everyday operations, it is safer to increase permissions gradually as needed.
FAQ
What should I do when an instructor reports they "can't see something"?
First check their role and specific permissions.
Who can change roles?
Only roles with sufficient permissions — typically the Studio Admin.
Related articles
Settings: notification configuration — setup, disabling, and history
Article note: Complements Studio instructor permissions and Roles and permissions in the admin panel.